This is part of our series "The Changing Face of Travel"...exploring specific topics and trends affecting travel in 2021 and beyond. To read more articles click here

Changing consumer behavior and the evolution of an industry 

In just over 25 years the internet has transformed nearly every aspect of our lives. It has revolutionized communication, entertainment, education and almost all business operations and has provided access to the world’s library of information with the click of a button. Companies like Netflix, Amazon, Uber, Airbnb and Carvana have completely upended entire industries and in the process, altered our very behavior as consumers. The way we think about purchasing goods and services has been forever changed along with the way these new companies communicate and deliver their product.

This is part of our series "The Changing Face of Travel"...exploring specific topics and trends affecting travel in 2021 and beyond. To read more articles click here

While sipping champagne and awaiting the countdown for the clock to strike midnight, many of us were making grandiose travel plans for the new decade. 2020 was the year we’ll finally take that romantic getaway to Aruba or take the entire family to Disney World for the first time. But, 2020 had other plans for us. For the first time, the travel industry nearly came to a screeching halt across the planet due to a global pandemic.

You’ve read the headlines – Millennials are just entitled, lazy, and ruining the economy because they can’t afford to buy houses, cars, or anything with so much student loan debt. But those are just headlines created to get people to click on an article. Sure, millennials are managing life with tens of thousands of dollars of student loan debt, but they are working just as hard as the previous generations to create a career that is meaningful to them and earn a living.